Privacy Policy

1. Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

• Name
• Business name
• Email address
• Phone number
• Business address
• Industry
• Business type
• Number of locations
• Number of registers or terminals
• Current POS provider
• Current payment processor
• Products or services requested
• Estimated processing information
• Average transaction information
• Payment types required
• Preferred contact method
• Messages or inquiries you send us

2. Merchant Application Information

If you apply for merchant processing or related services, additional information may be required for underwriting, risk review, identity verification, or account setup.

This may include:

• Legal business information
• Ownership information
• Tax or business identifiers
• Identity information
• Banking details
• Processing history
• Financial information
• Transaction estimates
• Risk or underwriting information

Depending on the application process, this information may be collected by:

• Soireeinc
• A payment processor
• An acquiring bank
• An underwriting provider
• Another authorized service provider

Sensitive merchant information should be submitted through approved secure systems whenever possible.

3. Information Collected Automatically

When you visit our website, we may automatically receive information such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring pages
• Exit pages
• Approximate location derived from IP address
• Date and time of visits
• Cookie identifiers
• Website interaction data

This information may be used to operate, secure, measure, and improve the website.

4. How We Use Personal Information

We may use personal information to:

• Respond to inquiries
• Prepare quotes
• Recommend POS hardware
• Recommend software
• Recommend payment-processing solutions
• Evaluate merchant applications
• Route applications to processors
• Configure services
• Provide onboarding
• Provide customer support
• Communicate about requested services
• Manage customer relationships
• Operate and improve the website
• Analyze website performance
• Measure marketing activity
• Detect fraud or misuse
• Maintain website security
• Comply with legal obligations
• Enforce applicable agreements

5. How We Share Information

We may share personal information where reasonably necessary with:

• Payment processors
• Acquiring banks
• Underwriting providers
• Merchant-service partners
• Clover
• NRS
• PAX
• POS software providers
• Hardware providers
• Integration providers
• CRM providers
• Website hosting providers
• Analytics providers
• Advertising providers
• Communications providers
• Shipping or fulfillment providers
• Professional advisers
• Government or regulatory authorities where required

We may also transfer information in connection with a merger, acquisition, reorganization, or sale of business assets.

Third parties may have their own legal obligations and privacy practices.

6. Payment Processors and POS Providers

When you apply for or use merchant services, personal or business information may be shared with processors, acquiring banks, underwriting partners, or other financial-service providers involved in providing those services.

Soireeinc may also work with POS and technology providers including Clover, NRS, and PAX.

These third parties may independently process information according to their own privacy policies.

This Privacy Policy does not replace the privacy policies of those third-party organizations.

7. Marketing Communications

Where permitted by applicable law, we may use your contact information to communicate about:

• Requested quotes
• POS products
• Payment-processing services
• Product updates
• Relevant promotions
• Service updates

You may unsubscribe from marketing emails by using the unsubscribe option included in the message or by contacting us.

Service-related communications may continue where reasonably necessary to respond to your request or manage an active relationship.

8. Telephone and SMS Communications

If you provide a telephone number, Soireeinc may contact you regarding your inquiry, quote, application, support request, or requested service.

If promotional text messaging is used, consent should be obtained where required by applicable law.

Message and data rates may apply.

Where legally required, marketing-text consent will not be treated as a condition of purchase.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention may depend on:

• Lead-management needs
• Customer relationships
• Merchant account requirements
• Processor requirements
• Legal obligations
• Fraud prevention
• Business records
• Contractual obligations
• Dispute resolution

Different categories of information may be retained for different periods.

10. Data Security

Soireeinc uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, email system, transmission method, or storage system can be guaranteed to be completely secure.

Sensitive information such as:

• Banking details
• Identity documents
• Financial information
• Sensitive merchant application data

should be transmitted using approved secure systems rather than ordinary email or unsecured website forms whenever possible.

11. Payment Card Information

Our general website should not be used to submit card numbers, CVV codes, PINs, or unnecessary payment-card credentials unless an approved secure payment system specifically requests them.

Payment transactions may be handled by third-party payment processors subject to their own security and privacy requirements.

12. Your Privacy Rights

Depending on where you live and which privacy laws apply, you may have rights concerning your personal information.

These may include the right to request:

• Access
• Correction
• Deletion
• A copy of certain information
• Information about how your data is used
• Opt-out of certain targeted advertising
• Opt-out of certain sale or sharing
• Restrictions on certain processing

Some rights may be subject to exceptions and identity-verification requirements.

To submit a privacy request, contact:

• Email: sales@soireeinc.com
• Subject: Privacy Request

We may request additional information to verify your identity before processing the request.

13. U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on the law, those rights may include:

• Access
• Correction
• Deletion
• Data portability
• Opt-out of targeted advertising
• Opt-out of sale or sharing
• Certain profiling opt-outs
• Appeal rights

If Soireeinc is subject to the California Consumer Privacy Act or another state privacy law, applicable disclosures and rights will be provided as required by law.

14. Sale or Sharing of Personal Information

Soireeinc does not intend to sell personal information in the traditional sense of exchanging it directly for money.

However, certain analytics or advertising technologies may be considered a "sale," "sharing," or targeted advertising under some state privacy laws.

Where applicable, Soireeinc will provide the required disclosures and opt-out mechanisms.

15. Children's Privacy

This website is intended for business users and is not directed to children under 13.

We do not knowingly collect personal information from children under 13 through our general website forms.

If we learn that information from a child has been collected in circumstances where collection is not permitted, we will take reasonable steps to delete it.

16. Third-Party Websites and Services

Our website may link to third-party services including:

• Clover
• NRS
• PAX
• Payment processors
• Banks
• Financing providers
• Software providers
• Review platforms

Soireeinc is not responsible for the privacy practices of third-party websites or services.

When you interact directly with another provider, that provider's privacy policy applies.

17. Changes to This Privacy Policy

We may update this Privacy Policy when our:

• Website changes
• Services change
• Vendors change
• Data practices change
• Technology changes
• Legal obligations change

The updated policy will be posted on this page.

Where required by law, additional notice of material changes may be provided.

18. Contact Us

If you have any questions, concerns, or complaints about this Privacy Notice or our privacy practices, or to request access to your personal data, please contact Soireeinc:

For questions about your credit or debit card or your purchase, please contact the financial institution that issued your card or the merchant.